Life in the app: 12 months, three health questions
This is the simplified version of life insurance, purchased inside the BTG app in a few minutes. It covers death, permanent disability by accident, serious illness and funeral expenses, individually or extended to spouse, partner and children. The app builds three plans according to your profile and you simulate the amounts before signing. It is available to Brazilians aged 18 to 65, and only the account holder can buy it: you cannot buy it for your father or for your business partner. The health declaration has three questions in most plans, which makes buying quick and a refusal possible: the insurer may decline based on the declaration, your occupation or its own risk analysis. The policy is valid for 12 months and renews automatically, adjusted by the IPCA (Brazil's official consumer inflation index) and re-rated to your new age bracket, so the price in year five is not the price in year one. As with any life insurance, the benefit goes straight to the beneficiary, outside probate and free of income tax. It is baseline protection. It does not replace the design I described above.
Account and card: it covers coercion, not scams
It refunds purchases a third party makes with your stolen, robbed or lost card, and returns the amount of withdrawals, purchases, Pix (Brazil's instant payment system) and transfers made under threat, such as a robbery or an express kidnapping. It applies to the physical and the virtual card, including when it is registered in a digital wallet on your phone, and it also applies to whatever happens outside Brazil. It also protects the funds sitting in the BTG investment account. The price follows the limit approved on your card. The part that decides the purchase is the list of exclusions: internet scams and social engineering are left out (the fake WhatsApp, phishing, the fake bank employee), as are cloning, fraud and transactions made by mistake. And the coverage is only for the primary cardholder's card: your child's additional card is not included. In one sentence: the product responds to violence and to physical loss of the card, not to persuasion.
Travel: compare it with what your card network already covers
Medical and hospital assistance at the destination, emergency dental care, extra hotel nights if an accident or illness prevents you from returning on the planned date, and reimbursement for a phone and laptop taken from Brazil and stolen abroad. There is no pre-packaged plan: price and coverage amount vary by destination, number of days and number of travelers, and the quote comes from the partner's website, accessed through the app. You can buy it for another person even if you are not traveling with them, which solves for a child on an exchange program and a parent traveling alone. With a BTG credit card, you can pay in up to 6 interest-free installments. All plans include telemedicine with doctors from Hospital Albert Einstein: a video consultation in Portuguese, 24 hours, from anywhere in the world, without an appointment, reached by phone or WhatsApp; nine out of ten consultations end within ten minutes, and the prescription is digitally valid in Brazil, the United States, Spain, Italy and Portugal. Two practical points: several countries require travel insurance before allowing entry, and this policy is independent of the coverage built into your Mastercard. The two can be complementary, but the limits are different. Before concluding that you are already covered, compare the medical expense limit of each, especially if the destination is the United States, where hospital cost is precisely what tends to blow past the card network's limit.
Loan protection insurance (prestamista): lowers the credit rate and pays off the balance
Optionally taken together with a personal loan. If you die or become disabled by accident or illness during the contract, the insurer pays off the outstanding balance directly to BTG and the debt does not reach your family. If you lose your formal (CLT) job or, as a self-employed person, your source of income, it pays up to three installments, capped at R$ 1,000 each; if your installment is larger, the difference is yours. The price appears in the loan simulation itself in the app and depends on the rate, the term and the amount borrowed. The detail almost nobody notices: taking the insurance lowers the loan's interest rate, and its cost is spread into the installment. If you cancel the policy later, the credit goes back to the original rate, so it is worth redoing the math before canceling thinking you are saving. Two things the product does not do: it does not influence the bank's decision to grant you the credit or not, and it does not cover late payment for any reason other than death, disability or loss of income.